2021年5月24日

通過由馬龍和戴爾科技公司提供的開創性自助服務解決方案，沃爾瑪正在展示人工智能在零售優勢方麵的力量和潛力。1962年，沃爾瑪在阿肯色州的一個小鎮上創立，如今已成長為全球最大的零售商。沃爾瑪在零售業取得了驚人的成功，目前每周為約2.2億名顧客提供服務，在全球雇傭230多萬名員工，據最新統計，其年收入為5590億美元。縱觀沃爾瑪的曆史，技術創新一直是其零售業務的基石，也是該公司取得巨大成功的關鍵因素。這種對創新的不懈關注今天仍在繼續，沃爾瑪為工作提供了新的解決方案，以創造無縫的購物體驗，簡化結賬流程，防止損失，並在快速發展的零售世界中應對其他緊迫的挑戰。在這些創新中，有一個智能產品識別解決方案，它已經證明了其潛力，可以加速在該公司約10,500家商店和俱樂部購物的客戶的自助服務體驗。這個革命性的解決方案是來自Malong Technologies的RetailAI®Fresh，運行在戴爾Technologies的gpu加速服務器上。RetailAI®Fresh解決方案最初在中國的部分門店交付，當客戶將生鮮產品放在自助秤上時，該解決方案使用人工智能來自動識別。這項技術改善了自助購物體驗，幫助顧客節省時間，讓他們更容易購買農產品，同時降低了沃爾瑪的運營成本。使用傳統的自助秤，顧客通常需要點擊幾個屏幕，從數百個可能的選項中確定正確的產品。 This can be confusing, causing customers to seek the help of store associates to complete the weighing process. RetailAI® Fresh removes this barrier by integrating state-of-the-art AI product recognition capabilities into Walmart’s already-deployed traditional self-service scales, transforming the scales into cutting-edge AI devices while reducing the need to purchase new equipment. RetailAI® Fresh makes the shopping process easy. The customer simply places a bagged produce item on the scale and RetailAI® Fresh does the rest of the work. The system accurately identifies the product without any change to normal customer or shopping behavior, even when items are in multiple layers of clear plastic bags or other protective materials. Now, with just one click, customers are empowered with a simple and quick experience to print their payment labels and complete the process. As for the results, RetailAI® Fresh is helping shoppers check out produce faster than ever before and reducing customer queues during peak hours. According to data from 10 Walmart stores running the solution live, average weighing time is down by approximately 40 percent, which further results in high customer satisfaction and increased overall transactions. [2] The engine under the hood The real workhorse here is the Dell EMC PowerEdge R7525 server. It’s a highly scalable two-socket 2U rack server that’s built to deliver powerful performance in flexible configurations. This server is powered by AMD EPYC™ processors with up to 64 cores per processor and accelerated with up to three double-wide 300W or six single-wide 75W GPUs. Key takeaways Through the combination of world-class software from Malong Technologies and a powerful processing platform Dell Technologies and NVIDIA, Walmart is able to deliver groundbreaking AI acceleration at the store edge. The outcomes of this project provide clear evidence of a significant improvement in overall customer experience and a solid return on investment. Thanks to advanced AI technology, Walmart stores using the RetailAI® Fresh solution can now offer their customers a smoother, faster and friendlier self-service experience at the produce scale. For a deeper dive into solutions from Malong and Dell Technologies, see the white paper “ Retail Analytics with Malong RetailAI® on Dell EMC PowerEdge servers .” This technical white paper shows how the solution stack can deliver high-throughput and low-latency inferencing performance on the NVIDIA AI software platform powered by NVIDIA Tensor Core T4 GPUs. [1] Walmart, “ Our Story ,” accessed May 17, 2021.