2023年2月15日

交流平台作為一種服務允許企業橋他們的顧客和員工之間的交流,促進下一代通信技術的無縫集成。這種類型的平台可以用來聯係客戶在各種渠道,包括社交媒體。例如,一個公司可以建立一個消息傳遞服務與客戶,提供客戶支持。通過建立一個以客戶為中心的應用程序,公司可以提高整體銷售。CPaaS還可以幫助公司想擴大在全球範圍內。CPaaS平台通常包括語音api, SMS api,和分析api。他們提供各種麵向客戶的應用程序的基礎,包括市場營銷自動化和CRM。一些CPaaS產品甚至允許自動出站調用。市場動態:全球通信平台即服務(CPaaS)市場預期在預測期見證強勁增長。這個市場的增長是由於基於雲的解決方案的出現。 These solutions enable users to store and access data in the cloud without paying for a costly infrastructure. Thus, cost efficiency is another major factor driving the market. However, factors like stringent government regulations and concerns regarding data privacy are expected to hamper growth of the global communication platform as a service (CPaaS) market over the forecast period. Key features of the study: This report provides in-depth analysis of the global communication platform- as-a-service (CPaaS) market, and provides market size (US$ Million) and compound annual growth rate (CAGR%) for the forecast period (2022-2030), considering 2021 as the base year It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players It profiles key players in the global communication platform- as-a-service (CPaaS) market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies Key companies covered as a part of this study include EnableX.io (VCLOUDX PTE. LTD), Twilio Inc., Infobip Ltd., Vonage Holdings Corp, M800 Limited, MessageBird BV, Iotum Inc., Plivo Inc., Voxbone SA, Snich AB, Telestax, Voximplant (Zingaya Inc.), Mitel Networks Corporation, 8x8 Inc., AT&T Inc., Voxvalley Technologies, Avaya Inc., Bandwidth Inc. (Bandwidth.com), Wazo Communication Inc., and IntelePeer Cloud Communications Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics The global communication platform- as-a-service (CPaaS) market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global communication platform-as-a-service (CPaaS) market Detailed Segmentation: IT and Telecom North America AT&T Inc.